French – Customer Interaction Agent

Full-Time
Laucala Beach Estate
Posted 2 months ago

French – Customer Interaction Agents

INVITING EXPRESSION OF INTERESTS

The Packleader Group is a diversified company with businesses spanning Telecommunications, Energy, Private Health and Energy Efficiency campaigns. With our customer hub and contact centre operations based in Suva, Fiji – we employ over 400 personnel who touch customers in Australia and North America.

We have an exciting opportunity for fluent French speaking Customer Interaction Agents to join our team in contributing their expertise in Market Research.

Key Responsibilities:

  • Working in a fun, team environment, you will conduct research surveys with customers
  • Work proactively to achieve individual performance targets whilst also maintaining focus on achieving team targets
  • Identifying customer needs, answering questions and providing solutions/alternatives to issues
  • Conducting outbound market research interviewing on a range of subjects

Preferred Skills: 

  • Commitment to outstanding customer service
  • Excellent Telephone etiquette skills
  • Possesses loads of energy, confidence and enthusiasm
  • Has excellent communication and conversational skills

If you think you have what it takes, send us your resume by filling in your details below.

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