Come join our team and be part of our unique Fiji workplace. We offer excellent benefits and career development opportunities.
We are always keen to meet energetic and talented professionals who would like to join our team. If you wish to be considered for any future positions, please send your CV and covering letter to:
recruitment@packleaderpacific.com
or hand-deliver to:
Vinod Patel Arcade
Centerpoint, Laucala Beach Estate,
SUVA
and you shall be contacted during our next recruitment should your application be successful after screening.
Thank you for your interest.
Full-Time
Centrepoint Arcade, Suva, Laucala Beach Estate
Posted 7 months ago
Do you know how to speak in Mandarin/Cantonese?
- Full Time Permanent Employment!
- Customer Service Role
Who we are Looking for?
- Verbal & written fluency in Mandarin/Cantonese and English
- Experience in a call centre, customer services in the Hospitality industry would be advantageous
- An energetic and super friendly nature that is ultra-customer-service-focused!
- Excellent rapport and relationship building skills
Job Responsibilities:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call centre database in a comprehensible way
- Follow communication “scripts” when handling different topics
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Collaborate with other call centre professionals to improve customer service
Applications close: Friday 04th November 2022
Submit your applications with subject line “Mandarin/Cantonese Speaker” to recruitment@packleaderpacific.com
Job Features
| Job Category | Customer Service |