Customer Interaction Agents

Target driven? Passionate and hard working? Enthusiastic and confident?

The Packleader Group is a diversified company with businesses spanning Telecommunications, Energy, Private Health and Energy Efficiency campaigns. With our customer hub and contact centre operations based in Suva, Fiji – we employ over 400 personnel who touch customers in Australia and North America.

This is an exciting, ever-growing industry and offers the successful person an opportunity for a great income and career progression.

We would love to hear from you if you can:

• Work proactively to achieve individual performance targets whilst also maintaining focus on achieving team targets
• Maintain safe and clean working environment by complying with procedures, rules, and regulations
• Maintain operation requirements by following established policies and procedures
• Achieving or exceeding realistic KPI’s and Targets
• Highly Attention to detail
• Contribute to team effort by accomplishing related targets as assigned
• Build good rapport with existing and new customers

Essential Skills:

• Previous experience in a call-centre/sales industry preferred but not necessary
• Thorough understanding of telephone etiquette skills
• A strong work ethic and an entrepreneurial spirit
• Objection handling and rapport building
• Excellent presentation and communication skills with proven persuasive power

What’s in it for you?

• Comprehensive induction training and support
• Excellent career progression opportunities
• Excellent pay packet
• Supportive, fun and flexible work environment
• Transportation

Please email your CV to recruitment@packleaderpacific.com or use the link below to submit your Cover Letter & updated CV.