Expression of Interest – Customer Interaction Agents

Laucala Beach Estate
Posted 1 year ago

Customer Interaction Agents

Target driven? Passionate and hard working? Enthusiastic and confident?

The Packleader Group is a diversified company with businesses spanning Telecommunications, Energy, Private Health and Energy Efficiency campaigns. With our customer hub and contact centre operations based in Suva, Fiji – we employ over 400 personnel who touch customers in Australia and North America.

This is an exciting, ever-growing industry and offers the successful person an opportunity for a great income and career progression.

We would love to hear from you if you can:

  • Work proactively to achieve individual performance targets whilst also maintaining focus on achieving team targets
  • Maintain safe and clean working environment by complying with procedures, rules, and regulations
  • Maintain operation requirements by following established policies and procedures
  • Achieving or exceeding realistic KPI’s and Targets
  • Highly Attention to detail
  • Contribute to team effort by accomplishing related targets as assigned
  • Build good rapport with existing and new customers

Essential Skills:

  • Previous experience in a call-centre/sales industry preferred but not necessary
  • Thorough understanding of telephone etiquette skills
  • A strong work ethic and an entrepreneurial spirit
  • Objection handling and rapport building
  • Excellent presentation and communication skills with proven persuasive power

What’s in it for you?

  • Comprehensive induction training and support
  • Excellent career progression opportunities
  • Excellent pay packet
  • Supportive, fun and flexible work environment
  • Transportation

Please email your CV to or use the link below to submit your Cover Letter & updated CV.

Job Features

Job CategoryCustomer Service, Sales

Apply Online

A valid email address is required.
A valid phone number is required.