Customer Relationship Management

Better customer service starts with better communication

  • Customer Acquisition
  • Relationship Management
  • Out-bound Sales
  • Lifecycle Management
  • Customer Care
  • Customer Account Management
  • First Level Product Support
  • Customer Retention

Operations and Management Services

Free yourself with outsourcing

  • Contact Centre Outsourcing
  • Multi-channel Distribution and
  • Application Processing
  • Overflow
  • Web Support
  • Email Processing
  • Letter Handling
  • Management Reporting

Billing and Finance

Complex processes made simple

  • Complex application processing
  • Debt Collection
  • Payment Arrangements
  • Payment Acceptance
  • Meter-to-cash
  • Bill Processing
  • Financial Reporting

Human Capital and Expertise

Double your staff with just one call

  • Workforce Management
  • Change Management
  • Training
  • Research and Development
  • Knowledge Management

Information Technology

Superior technology, call quality and data transfer facilities

  • Relationship Management
  • IT Rapid Development
  • Cloud Framework
  • Reporting Suite
  • Database Management Systems
  • Business Intelligence
  • Project Management

Let’s Talk Business